General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Person responsible
Dati & Datu
How we process your data on this website
Webhosting
This website is hosted on the servers of Liquid Web, LLC. When you visit this website and use the services offered, your personal data is transferred to these servers in order to provide the service. The storage and processing location of the data is in the Netherlands (NL). For the correct processing and protection of the personal interests of our website visitors, a contract data processing agreement has been concluded with the provider. The detailed privacy policy of Liquid Web, LLC can be found here.
Encryption
The connection to this website is established via a secure connection (SSL). This protects the data exchange between your device and our server from unauthorized access and falsification. However, the data itself is not specially encrypted, as this would lead to disproportionately long loading and computing times on both sides.
Outgoing connections
This website offers redirects in text and image form, so-called links. If you click on one of these links, a new connection to an external website is opened and data is exchanged between your device and the external website. We have no influence on the transmission of this data and the responsibility for this data processing lies with the provider of the target website.
E-Mail Hosting
Our e-mail system is hosted on the servers of goneo Internet GmbH. When you contact us by email, your personal data is transferred to these servers in order to provide the service. The storage and processing location of the data is in Germany (DE). For the correct processing and protection of the personal interests of our website visitors, a contract data processing agreement has been concluded with the provider. You can find the detailed privacy policy of goneo Internet GmbH here.
Inquiries via E-Mail, Phone or Faxsmile
If you contact us by email, telephone or fax, we will store and process your request, including all resulting personal data (name, request), for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Forms
We use various forms on this website through which personal data can be transmitted to us. When using these forms, you consent to this data exchange and must actively confirm this (opt-in procedure). Your data will then be stored on our web server and information will be sent by e-mail. This transmission, like the connection to this website, is protected by a secure connection (SSL). The content of e-mail messages is not specially encrypted due to technical limitations.
User account
- Name
We need this information in order to personalize your account and issue the course certificates correctly to your person.
- E-mail address
We need this information in order to send you the desired e-mails on the topics you have selected. The double opt-in procedure is used to verify your registration. - Password
We need this information to protect your account from unauthorized access and to keep your data exclusive for you. The password is stored as encrypted information and is never visible to us.
Purchases & Payments
Purchases and payments are reserved for registered users with verified user accounts. The following information is therefore collected.
- E-mail address
We need this information to send you the desired e-mails on the topics you have selected. The double opt-in procedure is used to verify your registration. - Password
We need this information to protect your account from unauthorized access and to keep your data exclusive for you. The password is stored as encrypted information and can never be viewed by us.
All information relating to payment and billing transactions must be kept by us for 10 years. (see § 147 AO / § 257 HGB) This includes the following.
- Name
We need this information to personalize your account and issue the course certificates correctly to your person. - Address (billing address)
We need this information in order to issue you with a tax-compliant invoice. This includes street, house number, zip code, city, state (optional) and country. - Company name (optional)
We need this information if you are making payments on behalf of a company and is therefore optional.
Quotations
Quotations are reserved for registered users with verified user accounts. The following information is therefore collected.
- E-mail address
We need this information to send you the desired e-mails on the topics you have selected. The double opt-in procedure is used to verify your registration. - Password
We need this information to protect your account from unauthorized access and to keep your data exclusive for you. The password is stored as encrypted information and can never be viewed by us.
All information relating to payment and billing transactions must be kept by us for 10 years. (see § 147 AO / § 257 HGB) This includes the following.
- Name
We need this information to personalize your account and issue the course certificates correctly to your person. - Address (billing address)
We need this information in order to issue you with a tax-compliant invoice. This includes street, house number, zip code, city, state (optional) and country. - Company name (optional)
We need this information if you are making payments on behalf of a company and is therefore optional.
Newsletter Sign-Up
- E-mail address
We need this information in order to send you the desired e-mails on the topics you have selected. The double opt-in procedure is used to verify your registration.
Arranging Appointment
You can automatically make an appointment with us on our website. In this case, the information is sent to our Google Calendar and thus stored and processed by Google Inc. The data transmitted are the following.
- Name
- Telephone number
- E-mail address
- Date and time of the appointment
You can find more information on the use of your data by Google Inc. in the privacy policy at: https://policies.google.com/privacy?hl=de and the help document specifically for Google Calendar: https://support.google.com/calendar/answer/10366125?hl=de
This information is also sent to you and us by email. This is done via a secure connection. However, the data in the email is not encrypted.
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But only from grandma!
Cookies
This website uses three types of cookies that are required to provide various functions. Cookies are temporary pieces of information that are automatically created or read by your web browser when you access a website. Either a text file is stored on your device (more frequently with older web browsers) or information is created in the web browser’s database. This information can be used by the website for various purposes, which we explain below.
Consent-Management
This website uses consent management to save your data protection settings. This will only be shown to you at your own request by clicking on the widget icon at the bottom left of the screen. The cookies required to provide the website, which do not open any connections to external services, do not require your consent. By accessing the website, you have openly expressed an interest in this data exchange. Furthermore, the cookies on this website only become active when using individual services, which we describe below.
Privacy settings (Borlabs)
This cookie is used to store your privacy settings on this website. It stores the time at which you made the settings, your session ID (unique identifier to verify the connection between your device and our server) and the settings you selected. This cookie is only stored for the duration of the connection and is deleted after you have left our website.
Shopping cart (WooCommerce)
This cookie is used to save your products in the shopping cart. It allows the website to save your products in the shopping cart even if you subsequently visit other pages of this website. It can be compared to a shopping list on which you note what you already have in your shopping cart. Without this cookie, you would have to place a separate order for each product.
The cookie stores your session ID to identify the connection so that the products can be assigned to your shopping cart. It also stores the selection and quantity of your products. This cookie is automatically deleted when you leave the website and is only managed locally on your device.
Language settings (WPML)
This cookie is used to save your language settings. It allows the website to retain your selected language when you visit other pages on this website.
The cookie stores your session ID to identify the connection so that the language can be assigned to your connection. This cookie is automatically deleted when you leave the website and is only managed locally on your device.
Payments via Stripe
Wir bieten die Möglichkeit, den Zahlungsvorgang über den Zahlungsdienstleister Stripe, ℅ Legal Process, 510,Townsend St., San Francisco, CA 94103 (Stripe) abzuwickeln. Dies entspricht unserem berechtigten Interesse, eine effiziente und sichere Zahlungsmethode anzubieten (Art. 6 Abs. 1 lit. f DSGVO). In dem Zusammenhang geben wir folgende Daten an Stripe weiter, soweit es für die Vertragserfüllung erforderlich ist (Art. 6 Abs. 1 lit b. DSGVO).
- Name des Karteninhabers
- E-Mail-Adresse
- Kundennummer
- Bestellnummer
- Bankverbindung
- Kreditkartendaten
- Gültigkeitsdauer der Kreditkarte
- Prüfnummer der Kreditkarte (CVC)
- Datum und Uhrzeit der Transaktion
- Transaktionssumme
- Name des Anbieters
- Ort
Die Verarbeitung der unter diesem Abschnitt angegebenen Daten ist weder gesetzlich noch vertraglich vorgeschrieben. Ohne die Übermittlung Ihrer personenbezogenen Daten können wir eine Zahlung über Stripe nicht durchführen. Es besteht für dich die Möglichkeit, eine andere Zahlungsmethode zu wählen.
Stripe assumes a dual role as controller and processor for data processing activities. As a controller, Stripe uses your submitted data to fulfill regulatory obligations. This corresponds to Stripe’s legitimate interest (pursuant to Art. 6 para. 1 lit. f GDPR) and serves the execution of the contract (pursuant to Art. 6 para. 1 lit. b GDPR).
We have no influence on this process.
Stripe acts as a processor in order to complete transactions within the payment networks. As processor, Stripe acts exclusively in accordance with our instructions and is contractually obliged to comply with data protection regulations in accordance with Art. 28 GDPR.
Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).
You can find further information on objection and removal options vis-à-vis Stripe at: https://stripe.com/privacy-center/legal
Your data will be stored by us until payment processing is completed. This also includes the period required for the processing of refunds, receivables management and fraud prevention. In accordance with [§ 147 AO / § 257 HGB], we have a statutory retention period of 10 years for the following documents: Purchase orders, invoices.
Payments via PayPal
We offer the option of processing the payment transaction via the payment service provider PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on the following data to PayPal insofar as it is necessary for the fulfillment of the contract (Art. 6 para. 1 lit. b. GDPR).
First name
Last name
Your address
e-mail address
Telephone number
The processing of the data provided in this section is neither legally nor contractually required. We cannot process a payment via PayPal without the transmission of your personal data. You have the option of choosing a different payment method.
PayPal carries out a credit check for various services such as payment by direct debit to ensure your willingness and ability to pay. This corresponds to PayPal’s legitimate interest (pursuant to Art. 6 para. 1 lit. f GDPR) and serves the execution of the contract (pursuant to Art. 6 para. 1 lit. b GDPR). For this purpose, your data (name, address and date of birth, bank account details) will be passed on to credit agencies. We have no influence on this process and only receive the result of whether the payment has been made or rejected or whether a review is pending.
Further information on objection and removal options vis-à-vis PayPal can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Your data will be stored until payment processing has been completed. This also includes the period required for the processing of refunds, receivables management and fraud prevention. [In accordance with [§ 147 AO / § 257 HGB], we have a statutory retention period of 10 years for the following documents: Orders, invoices.
Cookie settings
Here you will find your personal cookie settings and can change them as you wish. If you would like to view your consent history, you will find it under the buttons.
Your cookie user ID: [borlabs-cookie type=”uid”/]
[borlabs-cookie type=”btn-cookie-preference” title=”Change my settings”/]
Personal consent history
List of Cookies
Your rights
Are our duty!
Legal basis for data processing
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) of the GDPR. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR, provided that it does not violate your legitimate interest in the protection of your personal data. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Right to Information, Correction & Deletion
You have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time regarding this and other questions on the subject of personal data.You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Right to complain
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to restriction
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:
Correctness
If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
Lawfulness
If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
Legal entitlement
If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
Objection
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
Right to object
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).